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Author

Noor Osmani

Product Manager

As a Product Manager at Apella, Noor builds tools that help OR leaders access and act on their operational data. She leads the Apella Insight portfolio, working alongside the engineering, data science, sales, and customer success teams to define product strategy, lead pilot programs, and ensure new capabilities deliver measurable value for hospital partners.

Articles by Noor Osmani

OR Performance Analytics

Improving Operating Room Efficiency: Why Standard KPIs Don’t Tell the Full Story

FCOTS, turnover time, and utilization track operating room performance, but they can't tell you where to improve. Here's what's missing and what it's costing you.

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Beyond the First Case: Metrics that Matter More than FCOTS

To improve performance, hospitals must build on FCOTS with metrics that capture the full rhythm of the day, including end-of-day performance, case duration accuracy, and all-case on-time starts.