Author
Mackenzie Hales
Staff Product Manager
Mackenzie Hales is a Staff Product Manager at Apella, where she works with the Apella Horizon team building AI-driven schedule optimization in the OR. With over a decade of experience spanning medical device startups, global health consulting, pharmaceutical innovation, and enterprise SaaS product leadership, her career has been rooted in building technology that improves healthcare. At Apella, she brings this cross-cutting perspective to the challenge of making operating rooms smarter and more efficient.
Articles by Mackenzie Hales
Your Physicians Don't Need a Bigger Screen — They Want a Smaller One
OR status boards help teams at the charge desk, but not physicians moving between cases. Surgeons and anesthesiologists are critical to keeping cases on track, but they’re rarely standing at the board when plans change. So how can hospitals get them the right information at the right time?
Why Hospitals Struggle with OR Delays — Even When Days Start On Time
OR leaders and staff are working hard every day to keep things moving. So what’s preventing teams from managing these delays? The systems and data on which they rely have fundamental gaps that make real-time delay management nearly impossible.